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Please reach us at designs.pinklily@gmail.com if you cannot find an answer to your question.
We mostly use Polymer Clay, but some pieces include Resin and Beads.
Proper care of your jewelry should ensure that they last a long time. Accidents happen, and if it was a problem with shipping, then we can replace the products. If products were damaged after purchase, unfortunately, there is nothing we can do for that. With proper care, clay jewelry can last a long time.
Unfortunately, the answer is no. When we give you your earrings, we also give you a bag to hold your jewelry until you can get home and a “Care Card” that tells you to keep them in a safe place. If you instead stuff them in your purse, we can’t be held responsible for them breaking.
Yess!! We absolutely love custom work. Please reach out to us on social media or send us and email at designs.pinklily@gmail.com to get started with your custom order.
Return Policy:
We do not accept returns. If there was a problem during shipping, please reach out to us immediately to receive a replacement.
Replacement Policy:
We only make replacements for jewelry that is damaged during shipping, or broken at our fault. Unfortunately we cannot give replacements for accidents or improper usage.
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